Towing and Storage Advisory Group : Report and recommendations to the Ministry of Consumer Services

In the towing industry, we recommend the implementation of a province-wide towing oversight model and for the storage industry we recommend government establishes a process to develop a fair value methodology, and explores a number of options related to the issue of delayed notification when cars are in storage. [...] The purpose of this report is to summarize the work and recommendations of the Towing and Storage Advisory Groups resulting from consultation sessions held in January and February 2014 on the topic of towing and vehicle storage practices in Ontario. [...] Category 5: Other – Industry Issues Select members of the Advisory Group identified several issues related to the health and sustainability of the towing industry, including that that there is a negative perception of the industry growing among the general public due to some bad operators, and a lack of understanding and appreciation of the important service towers provide (i.e., clearing road way [...] The oversight model recommended by the group has seven primary functions, in other words, the Advisory Group identified seven areas of “work” that the oversight model should undertake to adequately address the current issues in the towing industry. [...] The purpose of this report is to summarize the work and recommendations of the Towing and Storage Advisory Groups formulated during consultation sessions held in January and February 2014 on the topic of towing and vehicle storage practices in Ontario.