The Value of Local:

(Tenant, Mile End) Resident engagement and capacity building Resident engagement has been established within the structures and organisation of EastendHomes from the very beginning due to the extensive consultation through the Housing Choice process and subsequent transfer of the estates away from Tower Hamlets Council to EastendHomes. [...] As a next step EastendHomes needs to have a clearer picture of social value within the organisation in order to develop a clear framework for defining social value priorities and expected outcomes, and a plan for recording and measuring the social value of their local housing management offer and additional activities going forwards. [...] Our key objective was to explore how effective the EastendHomes approach is and to evaluate how well it meets the aspirations of its mission and vision: • To provide a local housing service which is efficient, gives value for money and meet the needs, priorities, and aspirations of all residents. [...] The EastendHomes areas on the Isle of Dogs are located within a number of estates: • Chapel House estate • Christchurch Estate • Manchester Estate • Riverside Estate • Schooner Estate • Westferry Estate Properties managed by EastendHomes in the area are a mix of older blocks built by the LCC in the 1930s, alongside newer homes built in the 1960s/70s and 80s. [...] Management involves the organisation, supervision and delivery of goods and services, the maintenance and enforcement of reasonable standards of repair, maintenance, supervision and provision of acceptable environmental conditions within agreed lines of control and accountability.15 We would define neighbourhood management as: The local organisation, delivery, and co-ordination of core civic and c.