Doing the Work - Therapeutic Labor, Teletherapy, and the Platformization of Mental

Doing the Work Therapeutic Labor, Teletherapy, and the Platformization of Mental Health Care by Livia Garofalo Doing the Work The Future of Therapeutic Labor, Teletherapy, and the Platformization of Mental Health Care by Livia Garofalo Doing The Work: The Future of Therapeutic Labor, Teletherapy, and the Platformization of Mental Health Care Contents 04 Executive Summary 05 Introduction 07 Telethe. [...] The work of therapy — the process and techniques of psychological healing — and the labor of therapy — the economic and professional arrangement that allows such work to be compensated and recognized — have been intimately connected since the formaliza- tion of psychotherapy as a profession. [...] For many professionals, including the ones interviewed for this research, doing therapy today means engaging in various kinds of tasks: the therapeutic work that is necessary for treatment and the therapeutic relationship with clients, the administrative effort that is in- herent to practice/client management, and the technical navigation and decoding of the medium of teletherapy and the features. [...] The notion of holding and creating “space” is one that is at the heart of much of mental health care,51 as both the physical confines of place and the more metaphorical understandings of the place where treatment, healing, and rapport occurs. [...] Similarly to dating profile matches or other platform care services,59 the algorithm medi- ates and brokers the first encounter and the relation between patient and therapist.60 Like - 26 - Doing The Work: The Future of Therapeutic Labor, Teletherapy, and the Platformization of Mental Health Care CONTENTS with some aspects of algorithmic scheduling, the advantages of the matching process are that.