IT Support Officer

JOB PROFILE IT Support Officer The Assembly’s objective is to promote the self-determination and empowerment of Traditional Owners and Aboriginal Victorians in the Treaty process, including by: • Acting as the First Peoples’ Representative Body to negotiate and agree Statewide Treaty and Interim Agreements, • Acting as the Aboriginal Representative Body to support Treaty negotiations (including ad. [...] They will work with staff and Members to ensure all technical support queries are resolved in a timely manner and also liaise with the Assembly’s Managed Service Provider to ensure that the implementation, maintenance, and troubleshooting of hardware, software, and network systems are efficient and effective. [...] o Data Backup and Recovery o System Maintenance and Troubleshooting o Software and Hardware Upgrades and Procurement POSITION REQUIREMENTS Skills, Competencies & Knowledge • Exceptional communication and interpersonal abilities, including the talent to clarify technical terminology to non-experts in IT. [...] Team Focus – Recognises and respects the strengths of others within the team, listens and responds to feedback from managers and colleagues, and understands personal impact upon team goals. [...] The Assembly’s objective is to promote the self-determination and empowerment of Traditional Owners and Aboriginal Victorians in the Treaty process, including by: Acting as the First Peoples’ Representative Body to negotiate and agree Statewide Treaty and Interim Agreements, Acting as the Aboriginal Representative Body to support Treaty negotiations (including administering the Self-Determinat.