Rita Mano Department of Human Services University of Haifa

Slide 1 Rita Mano Department of Human Services University of Haifa ritamano@research.haifa.ac.il A classic definition of Human Services Nonprofit Human Services: sources of complexity A broad definition of Human Services Human Service providers: an occupation or a profession Human Resource management implications Organizational level implications Possible outcomes for nonprofit human. [...] MANAGERS/BOARDS RELATIONSHIPS Lack of clear cut definitions of authority in board/managers connections Competition between salaried and volunteer participants Gaps in the definition of goals and performance criteria between stakeholders Potential education and professional gaps SALARIED/VOLUNTEERS RELATIONSHIPS Lower willingness to address volunteer needs before during and after enrollme. [...] ) Development of tasks and job definition using job analysis Focus on job scope rather than job enrichment Establishing “gate-keeping” criteria (educational credentials) for the incorporation of new participants in management positions Definition of the span of control and authority (personal vs. [...] position based responsibility) Developing an association Formalizing its scopes, titles and locus of control Job designs that fit HS broad definition Development of career trajectories within a “flat” system that fit participatory management Development of career trajectories that fit (a) low-tech providers of services (b) “social” managers and “servant” leadership © volunteers Recruit. [...] ) Development of tasks and job definition using job analysis Focus on job scope rather than job enrichment Establishing “gate-keeping” criteria (educational credentials) for the incorporation of new participants in management positions Definition of the span of control and authority (personal vs.