Quick Safety 55 Telehealth 9 25 20 FINAL

Issue 55 | October 7, 2020 The optimal use of telehealth to deliver safe patient care Issue: The use of telehealth during the COVID-19 pandemic has skyrocketed, enabling the timely delivery and continuity of safe patient care while preventing exposure to the coronavirus. [...] The organization averaged 85% in-person office visits and 15% telehealth appointments prior to the COVID-19 outbreak, versus an average of 20% office visits and 80% telehealth appointments as of May.7 Kaiser is ahead of the curve on telehealth implementation and use compared to other providers and systems; it has offered telehealth services to its members in various forms since the late 1990s,8 es. [...] The intent of Quick Safety is to raise awareness and to be helpful to Joint Commission-accredited organizations. [...] The intent of Quick Safety is to raise awareness and to be helpful to Joint Commission-accredited organizations. [...] o Recommendations for Designing High-Quality Telehealth o Using QI Methods to Adapt to Virtual Care Delivery o The Keys to Effective Telemedicine for Older Adults Guidance from medical professional associations: • American Academy of Sleep Medicine American Academy of Sleep Medicine (AASM) Position Paper for the Use of Telemedicine for the Diagnosis and Treatment of Sleep Disorders (Journal of Cli.