It is hoped that the P-Insights will give readers a deeper understanding of the practices and applications of productivity as they are evolving during the pandemic and being adapted to meet different needs in the anticipated new normal. [...] THE ART OF DIGITALIZATION: A DIVE INTO e-ESTONIA | 3 HISTORY Strength of Public–private Partnerships The strength and success of Estonia’s modernization can be largely attributed to the effective utilization of PPPs. [...] The project’s focus on connecting schools to the internet and integrating digital tools into the education system was achieved through the combined efforts and resources of both public and private stakeholders [3, 4]. [...] The process is designed to be transparent and verifiable, instilling confidence among citizens in the accuracy and fairness of the election results. [...] Digital Continuity of Estonia as a State: Data Embassy The concept of a data embassy is a pioneering initiative by Estonia to ensure the digital continuity and security of the state’s critical data.
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Table of Contents
- Figure 1 10
- Impact of e-Estonia initiatives. 10
- Figure 2 14
- Overview of the X-Road system. Reproduced with permission from X-Road [5]. 14
- Preface 7
- Introduction 9
- Current Estonia 9
- Modernization of Estonia 9
- HISTORY 11
- Modernization Period: Opportunity in Adversity 11
- Strength of Public–private Partnerships 12
- e-ESTONIA 13
- Big Picture 13
- Three Pillars 13
- X-Road: The Backbone of e-Estonia 13
- e-Estonia Key Services 15
- e-Tax 15
- i-Voting 16
- e-Health Portal 16
- Ease of Doing Business: e-Residency 17
- Estonian Startup Ecosystem 18
- Digital Continuity of Estonia as a State: Data Embassy 19
- Burokratt: Virtual Assistant for Government Services 19
- Kratt: National AI Service 20
- CASE STUDIES: PUBLIC SERVICE 21
- Conclusion 23
- References 25
- List of Figures 26
- About the Author 27
