Financial Services Dispute Resolution Policy
Authors
- Pages
- 4
- Published in
- Australia
Financial Services Dispute Resolution Policy - 1. Purpose 2. Scope - Stockland Trust Management Ltd, Stockland
20 Sep 2024
Table of Contents
- 1. Purpose 1
- 2. Scope 1
- Stockland Trust Management Ltd Stockland 1
- Trust 1
- Stockland Capital Partners Ltd Stockland Management Ltd 1
- 3. What is a Complaint 1
- 4. How to Raise a Complaint 1
- Financial Services Dispute Resolution Policy 2
- 5. Complaints Management Process 2
- 5.1. Receiving and acknowledging complaints 2
- Financial Services Dispute Resolution Policy 3
- 5.2. Assessment and investigation 3
- 5.3. Dispute resolution response 3
- Financial Services Dispute Resolution Policy 4
- 6. Closing the complaint and record keeping 4
- 7. Review 4
- 8. Related Policies 4
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Citation
Kouch, M., 2024. Financial Services Dispute Resolution Policy - 1. Purpose 2. Scope - Stockland Trust Management Ltd, Stockland, Stockland.
Australia.
Retrieved from https://coilink.org/20.500.12592/yu1ce25 on 18 Jan 2025. COI: 20.500.12592/yu1ce25.
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