A series of co-creation workshops in 2023 between the European Commission and Member States have been pivotal in shaping the monitoring scheme under the Interoperable Europe Act, now in force as of April 2024. These workshops identified key user needs, explored the potential for automating data collection and proposed initial indicators for Article 20. By leveraging national resources and focusing on both supply and demand perspectives, the sessions offered crucial insights into the governance framework, ensuring the monitoring system aligns with user expectations. This work underscores the policy’s commitment to open collaboration and Better Regulation, marking a significant step toward more effective and digitally ready policymaking in the EU.
Authors
Joint Research Centre, European Commission, Hernández Quirós, Lorena, Smith, Robin S, Schade, Sven
Related Organizations
- Catalogue number
- KJ-01-24-021-EN-N
- Citation
- European Commission: Joint Research Centre, Hernández Quirós, L., Smith, R. and Schade, S., Co-creation workshops on the monitoring of the interoperable Europe act – Findings towards an impactful and user-drivenmonitoring of interoperability , Publications Office of the European Union, 2024, https://data.europa.eu/doi/10.2760/7497735
- DOI
- https://data.europa.eu/doi/10.2760/7497735
- ISBN
- 978-92-68-20626-3
- Pages
- 136
- Published in
- Belgium
- Themes
- Information technology and telecommunications
Table of Contents
- Co-creation workshops on the monitoring of the Interoperable Europe Act 1
- Table of contents 4
- Abstract 5
- Foreword 6
- Acknowledgements 8
- Executive summary 9
- Policy context 10
- Key conclusions 10
- Main findings 11
- Related and future JRC work 12
- Quick guide 12
- 1. Introduction 13
- 1.1 Rationale 13
- 1.2 Background 13
- 1.3 Workshops tracks 17
- 1.4 Workshops structure and participants 18
- 1.5 Workshops setting 19
- 1.6 Overview of proposed activities 21
- 1.7 Methodology and key reference material used 21
- 2. Implementation Track 24
- 2.1 Overview 24
- 2.2 Findings 24
- 2.2.1 National resources with relevance to Article 20 25
- 2.2.2 Reflection on automation 27
- 2.2.2.1 Stakeholder perception around the concept of ‘automation’ 27
- 2.2.2.2 Improving information flows through automation 30
- 2.2.2.3 EIF automation 32
- 2.2.2.4 Pilot ideas for automation 34
- 2.2.2.4.1. OVERVIEW 34
- 2.2.2.4.2 PROPOSED PILOTS 35
- 2.2.2.4.3 EVALUATING THE VALUE OF PILOTS AND POTENTIAL ASSETS 38
- 2.2.3 Co-creating a monitoring scheme for the Interoperable Europe Act 40
- 2.2.3.1 Initial indicator proposals for the IEA 40
- 2.2.3.2 Refining indicators to capture medium-term effects of the IEA 46
- 3. Design Track 52
- 2.1 Overview 52
- 2.2 Findings 53
- 3.2.1 Users of the IEA monitoring 53
- 3.2.1.1 Mapping out the ecosystem of potential users 53
- 3.2.1.2 Users by IEA foreseen roles 57
- 3.2.2 User needs 59
- 3.2.2.1 Bringing users to life through personas 59
- 3.2.2.2 Grasping personas’ needs 62
- 3.2.3 User requirements 69
- 3.2.3.1 User Scenarios by Governance Role 69
- 3.2.3.2 Extracted Requirements from User Scenarios 73
- 3.2.3.3 Additional requirements and Prioritisation 75
- 3.2.4 Using mock-ups to explore user-driven monitoring 78
- 3.2.4.1 Final considerations 82
- General Conclusions, key take away messages and next steps 84
- 4.1 General conclusions and lessons learned 84
- 4.2 Key take away messages 85
- 4.3 Next steps 93
- References 95
- List of abbreviations 99
- List of definitions 102
- List of figures 105
- List of tables 107
- Annex 1: Proposed national resources 108
- Annex 2: Proposed list of indicators 111
- Annex 3: Proposed pilot ideas 116
- Annex 4: Proposed user scenarios 119
- Annex 5: Proposed mock-ups 129
- Annex 6: Lessons learned on co-creation 132
