During the review process, Knight looked for leadership support of the new position, an understanding of the digital role as being separate from IT and a sense that the new position would be sustainable at the end of the grant period. [...] None of the museums had a large and robust digital department for the hire to join, so the placement of the position in the organizational chart was different in each instance. [...] The research team looked at the projects and activities each organization was able to accomplish during the grant period, the role the digital hire played and the ways in which the organization described and quantified success. [...] These interviews included at least the digital hire and the executive director of the museum, or the equivalent, and sometimes the digital hire’s supervisor or the manager of the grant. [...] By assigning scores of 0, 1, and 2 to the ratings of Untapped, Emergent and Realized, the research team assessed museums both before the grant and in their current status, and calculated the difference between the two resulting numbers.
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