As our discourse and our politics have become both more polarized and paralyzed, Harvard Kennedy School faculty members Erica Chenoweth and Julia Minson say we need to refocus on listening to understand, instead of talking to win. In mid-2022, the School launched the Candid and Constructive Conversations initiative, based on the idea that frank yet productive discussions over differences are not only vital to democracy and a functioning society, but that the ability to have them was also an essential skill for students, staff, and faculty in the Harvard community and beyond to learn. The effort—which uses techniques and principles based on surveys and decision science—took on even greater urgency after the recent events in Israel and Gaza and their fallout in the U.S., including at Harvard and other universities. Erica Chenoweth is the Frank Stanton Professor of the First Amendment and the academic dean for faculty Engagement at HKS, as well as one of the world’s leading authorities on conflict and alternatives to political violence. Associate Professor of Public Policy Julia Minson is a decision scientist who studies the psychology of disagreement, and has developed research-based, practical methods that nearly anyone can use to make difficult conversations into productive ones.