HAWAII MEDICAL SERVICE ASSOCIATION

HMSA will waive preauthorization for diagnostic tests and covered services that meet HMSA’s payment determination criteria and are consistent with CDC guidance for members diagnosed with COVID-19. [...] HMSA is waiving all copayments, coinsurances, and deductibles for diagnostic tests and testing-related services that meet HMSA’s payment determination criteria and are consistent with CDC guidance related to COVID-19 and applicable law. [...] If a diagnostic test confirms that a member has COVID-19, HMSA will waive all copayments, coinsurances, and deductibles for all treatment and services administered at a health care provider’s office, urgent care facility, or emergency room and inpatient hospital stays that meet HMSA’s payment determination criteria. [...] HMSA expanded telehealth coverage and waived all copayments, coinsurances, and deductibles for all telehealth visits, virtual check-ins, and e-visits. [...] However, it’s important to remember that HMSA does not contract with providers outside of our network, so members may be responsible for paying the difference between HMSA’s rate for the service and what an out-of-network provider charges for that service.