HAWAII MEDICAL SERVICE ASSOCIATION

In response to COVID-19, HMSA has expanded some health care benefits and coverage policies to help ensure that our members have access to the care they need during this time. [...] HMSA will waive preauthorization for diagnostic tests and covered services that meet HMSA’s payment determination criteria and are consistent with CDC guidance for members diagnosed with COVID-19. [...] HMSA is waiving all copayments, coinsurances, and deductibles for diagnostic tests and testing-related services that meet HMSA’s payment determination criteria and are consistent with CDC guidance related to COVID-19 and applicable law. [...] If a diagnostic test confirms that a member has COVID-19, HMSA will waive all copayments, coinsurances, and deductibles for all treatment and services administered at a health care provider’s office, urgent care facility, or emergency room and inpatient hospital stays that meet HMSA’s payment determination criteria. [...] HMSA expanded telehealth coverage and waived all copayments, coinsurances, and deductibles for all telehealth visits, virtual check-ins, and e-visits.