Digital technologies at work and psychosocial risks: evidence and implications for occupational safety and health Digital technologies at work and psychosocial risks: evidence and implications for occupational safety and health European Agency for Safety and Health at Work Digital technologies at work and psychosocial risks: evidence and implications for occupational safety and health Report Europ. [...] Employers are required to adapt the work to the individual, especially as regards the design of workplaces, the choice of work equipment and the choice of working and production methods, with a view, in particular, to alleviating monotonous work and work at a predetermined work-rate and to reducing their effect on health. [...] Consultation with workers and their representatives is a general requirement, but there is also a specific consultation requirement regarding the planning and introduction of new technologies, as regards the consequences of the choice of equipment, the working conditions and the working environment for the safety and health of workers. [...] Solutions include training and education European Agency for Safety and Health at Work – EU-OSHA 16 Digital technologies at work and psychosocial risks: evidence and implications for occupational safety and health to manage cognitive overload and worker involvement in the deployment of the technology to mitigate fears of job losses. [...] Over all, the adoption of advanced robotics and AI in the workplaces investigated in the case studies is associated with recurring psychosocial risk factors, including cognitive overload, fear of job joss, issues of trust towards new technologies, the need for upskilling and reskilling, and the transformation of job roles.
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- Spain
Table of Contents
- Table of Contents 3
- List of Tables 3
- List of Boxes 3
- Executive summary 4
- Key findings 4
- ▪ Advanced robotics and artificial intelligence 4
- ▪ Smart digital systems 4
- ▪ Digital platform work 5
- ▪ Remote working 5
- ▪ Artificial intelligence for worker management (AIWM) 6
- 1 Introduction 9
- 2 Digitalisation and psychosocial risks: definitions and empirical evidence 10
- 2.1 Defining psychosocial risks 10
- 2.2 Empirical evidence from OSH Pulse and ESENER surveys 12
- 3 How different digital technologies influence the presence of psychosocial risks in the workplace 14
- 3.1 Advanced robotics and artificial intelligence 14
- ▪ Observed psychosocial risks from in-depth case study analysis 15
- 3.2 Smart digital systems 19
- ▪ Smart digital systems and psychosocial risks 20
- 3.3 Digital platform work 21
- ▪ Psychosocial risk factors identified in the case study analysis 21
- 3.4 Remote working 22
- ▪ Remote working and psychosocial risks 23
- 3.5 Artificial intelligence for worker management (AIWM) 24
- ▪ Artificial intelligence for worker management and psychosocial risk factors 25
- 4 Current legislation and good practices 27
- 4.1 Artificial intelligence (including AIWM) 27
- 4.1.1 Current legislation 27
- 4.1.2 Good practices 28
- 4.2 Telework 28
- 4.2.1 Current legislation 29
- 4.2.2 Good practices 30
- 4.3 Digital platform work 31
- 4.3.1 Current legislation 31
- 4.3.2 Good practices 33
- 5 Conclusions and policy pointers 34
- 5.1 Policy pointers 35
- References 37
- Appendices 44
- Appendix 1 — Case studies in advanced robotics and artificial intelligence 44
- Appendix 2 — Case studies on platform work 50
