cover image: POSITION DESCRIPTION - Position purpose Key responsibilities Skills and experience

20.500.12592/svc8tw

POSITION DESCRIPTION - Position purpose Key responsibilities Skills and experience

26 Oct 2021

C., USA (preferred) Role type 1.0 FTE Significant relationships Liaise and engage with: New and existing Members, clients and strategic partners; Internal subject matter experts and Project Delivery Manager to scope commercial outcomes; and Advocacy team to execute advocacy strategy and deliver key messages Position purpose The Senior Client Engagement Lead is responsible for delivering on t. [...] Key responsibilities Lead client engagement activities in designated countries Contribute to and execute client engagement strategy aligned with strategic priorities Create, maintain and grow effective relationships with new and existing Members and clients to meet and exceed revenue, Member and client satisfaction targets Build and execute against a targeted pipeline of potential new Memb. [...] Positive behaviour examples Negative behaviour examples — Achieves high standards — Misses deadlines — Improves the way things are done — Produces limited or poor quality work output — Work is accurate and timely — Work includes inaccuracies or errors — ‘Gets under the skin’ of issues and seeks ways to add value — Unresponsive to requests or responses not timely — Uses systems effectively e.g. [...] Positive behaviour examples Negative behaviour examples — Proactively and genuinely collaborates with others as a — Works in isolation, in silos or competitively normal way of working — Unwilling to collaborate or share information — Actively engages with others on their input — Limited or no communication to manage expectations — Considers a range of perspectives before reaching a — Solicits inpu. [...] Positive behaviour examples Negative behaviour examples — Complies with Institute policies and procedures — Takes risks without understanding or considering the impact — Is honest and ethical — Blames or makes others responsible for a problem they should — Respects backgrounds and expertise of others deal with themselves — Treats people fairly, equitably and respectfully — Operates in a political.

Authors

Rachel Angelone

Pages
2
Published in
Australia

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