NHS 84% 45% 26%

Dissatisfaction with the NHS For more than 30 years, we have measured levels of public satisfaction with the NHS by analysing responses to the following question: All in all, how satisfied or dissatisfied would you say you are with the way in which the National Health Service runs nowadays? Although politicians and the media tend to focus on year-to-year changes in the public’s view of the health. [...] Dissatisfaction with the In fact, the only variable to emerge as significant in explaining levels NHS, and the changes of dissatisfaction with the NHS was political party identification, with we have witnessed the highest levels of dissatisfaction expressed by supporters of UKIP since 2000, cannot (32%) and the lowest levels by Conservative supporters (18%). [...] Categorising the data in this way shows that nearly all of those who are satisfied with the NHS cite access to care as a reason (91% of satisfied respondents selected at least one of: waiting times; care being free at the point of use; the range of services and treatments available), and more than three- quarters cite quality (76% selected the quality of care or the attitudes and behaviour of staf. [...] Figure 6 Reasons for satisfaction and dissatisfaction with the NHS, grouped by theme In contrast, the vast majority of people who are dissatisfied explain this on the basis of factors relating to the level of resourcing in the NHS (84% select a lack of staff, how much the government spends on the NHS or that money is wasted). [...] Although there has been dissatisfied explain this discontent in the health service and among politicians about the on the basis of factors major reform program that was introduced by the Health and Social relating to the level of Care Act in 2012, just 18% of those who are dissatisfied identify resourcing in the NHS government reforms as a causal factor.