Leading Organizational Transformation

As a result of the pandemic, Organizational Transformation as a concept, went through a significant, if not radical makeover, driven by the following shifts: • Reframing for Performance: From a series of dreaded, poorly connected, and imposed events…to an evolving, inventive, adaptive way of life! A good example is the grocery stores’ system to keep customers and employees safe. [...] COVID-19: Transformation Shifts and Implications As the vaccination process accelerates, people are wondering what will emerge as the critical success factors for the post-pandemic world at the individual, organizational, community and national levels. [...] © 2021 Queen’s University IRC | Page 6 In other words, the mechanistic systems of the past are too slow and rigid for the future. [...] Building Capacity for Transformation Two seminal questions currently dominate the transformation landscape: • How to quickly and effectively transform organizations so they can be ‘future fit and future resilient’? • Which capabilities will be required to succeed in the future? This means building capacity at the individual, team, and organizational levels. [...] Capabilities for the Post-Pandemic World Here are the five most important capabilities to emerge as a result of the pandemic so far:8 1.