Coherent Identifier About this item: 20.500.12592/99hfgp

Emotional Intelligence and Soft Leadership Professor M.S. Rao, Ph.D.

3 January 2022


A form of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and action." Research shows that emotional intelligence is the key component to achieve leadership effectiveness. [...] It is essential to take the time to recognize the emotions, feelings, and drives of the people around you. [...] In the autocratic framework, the superiors behave like autocratic leaders and the subordinates are at the mercy of superiors. [...] It is rightly said, "All the whining and complaining in the world is not going to make a difference to the world. [...] It requires knowledge about the emotional intelligence on the part of the leaders to enable them to achieve the desired goals and objectives through empathy and appreciation.