Revised Stakeholder Engagement Plan (SEP) Bhutan: COVID-19 Emergency Response and Health Systems Preparedness Project (P173787) (English)

This component will continue to support the strengthening of the MOH structures and agencies for the coordination and management of the COVID-19 response, including coordination of project activities, financial management, procurement, social and environmental safeguards- adherence to the Stakeholder Engagement Plan (SEP and the Environment and Social Commitment Plan (ECSP). [...] The involvement of the local population is essential to the success of the project in order to ensure smooth collaboration between project staff and local communities and to minimize and mitigate environmental and social risks related to the proposed project activities. [...] Further, the following individuals and groups fall within this category: • Health workers, including vaccinators and volunteers in the vaccination facilities • Workers and staffs engaged directly at the vaccine campaign • Communities in the vicinity of the project’s planned activities and health centers • Local population and local communes • Residents, business entities, and individual entreprene [...] Engagement with the vulnerable groups and individuals often requires the application of specific measures and assistance aimed at the facilitation of their participation in the project-related decision making so that their awareness of and input to the overall process are commensurate to those of the other stakeholders. [...] Specifically, the GM: ▪ Provides affected people with avenues for making a complaint or resolving any dispute that may arise during the course of the implementation of projects; ▪ Ensures that appropriate and mutually acceptable redress actions are identified and implemented to the satisfaction of complainants; and ▪ Avoids the need to resort to judicial proceedings.