cover image: Performance and Accountability: A Case of Bhutanese Civil Service Singay

20.500.12592/sc5j1f

Performance and Accountability: A Case of Bhutanese Civil Service Singay

29 Mar 2022

The MaX was introduced to realize the core objective of the PMS which is to ‘strengthen accountability and alignment to the organizational and national objectives’ (RCSC, 2018, p. [...] Ineffectiveness of PMS in addressing accountability in Bhutanese civil service The purpose of the interview was to investigate whether the PMS (for example, MaX) initiated by RCSC was able to strengthen accountability in terms of organizational, supervisor, and public accountability. [...] Most importantly, when the participants were asked whether the current PMS is effective in addressing accountability problems in the Bhutanese civil service, the majority commented that the present PMS is ineffective in addressing accountability issues in the Bhutanese civil service. [...] And another commented: While in theory and concept, the MAX system can have the accountability issues addressed, it is the practical implementation of the MAX system that is not taking care of the accountability. [...] The study contributes to our understanding of the association between the PMS and accountability and how civil servants perceive the PMS as a tool to enhance and strengthen accountability.
Pages
18
Published in
Bhutan