Specific concerns included: • Insufficient data collection about the impact of legal problems, the experiences of users of the courts, the organisation and management of the administration of justice and the nature of the outcomes that courts deliver. [...] In Autumn 2021, the SMF convened a high-level roundtable with politicians, legal academics and practitioners, researchers and entrepreneurs to discuss: • The challenges that the courts face as they try to deliver on the key aims of upholding the law and offering the people of England and Wales the opportunity to access justice (when they might need to) • How the delivery of justice by the courts c. [...] requirements for the submission of e-bundles) were often beyond the capability of LiPs and put them at a disadvantage.78 Indicators of some improvement Despite the anxieties of some around transparency, data, and defining the success (or otherwise) of the broader modernisation programme, the MoJ has published data on the use and performance of the Online Civil Money Claims (OCMC).iv The metrics, f. [...] It was suggested by one participant in the roundtable that a key problem with the civil and criminal justice systems in general (and the court elements of those systems in particular) is the diffuse ownership of the various parts of the two systems, the diffusion of leadership across a multiplicity of roles and the limited ability of individual leaders to plan and manage reforms: “The curious thin. [...] Further, the High Court is divided between the Queen’s Bench Division, Chancery (although the latter and some of the former have been merged into the Business and Property Court – which has its own internal division of activities into specialist courts) and the Family Division.112 113 Beyond the structure of the courts are “key actors” such as the judiciary and the court staff, the wider legal pro.
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