Consumer study on “Pre-contractual information and billing in the energy market - improved clarity and comparability ” : country-fiches.

On the principles of the operation of the electricity and traders, including the organization of the work of the Concerning energy efficiency, amending Directives market, based on the need to ensure an effective supply of Consumer Disputes Committee, the organization and supervision 2009/125/EC and 2010/30/EU and repealing Directives electricity which is provided at a reasonable price and which of [...] L.113-1): • Contract termination fees • The essential characteristics of the goods or services it offers, to the extent appropriate to the used communication medium and the good or service that is/are concerned • The identity of the trader Practices in the energy market in relation to switching • Total price of the goods or services • Terms of payment • 0 out of 6 suppliers studied apply switching [...] The purpose Directive 2009/28/EC mechanism in the context of the organization of the electricity market of this Code is to facilitate the understanding of the existing Concerning the promotion of the use of energy from consumer laws by gathering them and structuring them renewable sources and amending and subsequently repealing Regulation of 22/06/2016 Directives 2001/77/EC and 2003/30/EC Concerni [...] According The bills analysed (sample of 6 example bills) provide usually information on the following to the national legal framework, suppliers need to deliver an energy bill that contains the elements: following minimum requirements: • Supplier’s logo • Customer data • Details of the supplier • Information on the electricity consumption • Summary of the bill • Dates of the meter readings • The p [...] The price shall include the sales indiscriminate form and method of activity of the supplier of electricity or payment 0 out of the 4 energy suppliers providing example bills display information on the elements supplier of gas, the transmission of gas, • When determining the level of advance required for switching on their bills (sample of 4 example bills) the distribution of electricity including