Part 1 tackles the what and the why about problems in platform content

PART 1 DIGITAL PLATFORM GOVERNANCE AND THE CHALLENGES FOR TRUST AND SAFETY WHY LIES AND HATRED PROLIFERATE ON DIGITAL PLATFORMS KEY TRENDS UNCOVERED • Online and platform content that may cause harm material throughout do not imply the expression through the breach of human rights is sufficiently of any opinion whatsoever on the part of UNESCO widespread to have raised concerns about the concernin. [...] 10244 (2020 AND THE CHALLENGES FOR TRUST AND SAFETY 5 Among other potential harms, the corruption of information – in text, sound and image29 - correlates with the erosion of credibility and integrity of elections in many countries30 and therefore is likely to undermine the right to political participation31. [...] Assessing the human and financial impact of COVID-19 related online misinformation on the UK,’ 2020, DIGITAL GOVERNANCE Lies_clean_2.2.21.pdf AND THE CHALLENGES FOR TRUST AND SAFETY 6 2 Harms to human rights and democracy Numerous studies have established that: • False and misleading content on the platforms is widely perceived. [...] AND THE CHALLENGES FOR TRUST AND SAFETY 10 In the face of public criticism of attention-fostering algorithms, some companies have begun to offer the option for people to receive a purely chronological feed of content. [...] A Media Literacy Index published in 2022 found potential vulnerability to misinformation of 41 societies in Europe.149 Several companies have activities to educate and empower users in the safe use of their services, but again it is hard to assess these efforts from the outside in the absence of data, although the impact may be known to the platforms themselves.