One of the arguments in the book that has caught the most attention is my claim that the rhetoric of unprecedented change, and its use to justify organizational change, is bogus and, moreover, that attempts at change management usually fail (pp. 90-100). In this context, I had an interesting experience this week whilst stuck on a delayed train for two hours, during which I read The Times from cover to cover. In particular, I read two articles that seemed to sum up this issue (they are pay-wal
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