Insanely hot

Some years ago, a senior person at a university where I then worked told me how he had met the then boss of Tesco, a supermarket chain that was at the time the doyen of British business. Breathlessly, he enthused about how each year they made 3% efficiency gains. That’s what we should be doing in universities, he declared. Do more with less! I was reminded of this conversation because l came across a quote where, faced with declining performance, a subsequent Chief Executive of Tesco acknowle