27-07-23-Q-and-A-Member-briefing-Managing-Drivers-Conduct

The basic principles of natural justice are that the employee knows the case against them, has a chance to state their case in the light of that, and there is no bias/conflict of interest in the process. [...] I would want the transport manager to explain to me, if I did not know already, the significance to the operator’s licence of the potential misconduct and how that had been communicated to the driver before the event. [...] Case study continued pt 2: So, still at Innovation Logistics Limited we've come to the end of the investigation process and we have decided that due to the failings in the form that we cannot discipline anyone because ultimately it was me (as the boss) who had the responsibility to design the form. [...] Of course, it is sometimes in the interests of the operator to have the driver tell a consistent story so as not to damage the operator's interests. [...] Thus, it can become a judgement call as to whether to attempt to align the driver to the operator’s case or to throw them to the winds.