National Council of Applied Economic Research Socio-economic Impact Assessment of Food Delivery
28 August 2023
POONAM GUPTA Director General NCAER I III IV I Socio-economic Impact Assessment of Food Delivery Platform Workers Acknowledgements During the course of the study of food delivery platform workers we have benefited immensely from a host of people and without the cooperation of each of them, the work would not have been successfully completed. [...] NITI were active, i.e., working on the platform at Aayog (2022) brought forth the challenge of the time of the Survey and 42.2 per cent of estimating the number of platform workers and workers were inactive/exit (not working for highlighted the challenges of policy formulation the platform). [...] The average daily hours worked • Formal Work, Informal Worker: The nature by a long-shift worker in the sample was 10.8 of the contract of the platform worker is hours and for short-shift workers it was 5.2. [...] The transactional contract makes the Half the workers in the sample were from Tier 1 work done by a platform worker “formal” as and the other half from Tier 2/ Tier 3 cities 18.7 the task and payments associated with it are per cent of workers were from North and East pre-decided and all parties know the costs (each), 30.6 per cent of workers were from the of failure. [...] for efficiency brought about by the platforms The nature of the contract of the platform worker overlooks the distribution of efficiency gains.