FIRST STAGE REPORT: EXECUTIVE SUMMARY - Creating a 21st Century Estate: the experiences of Lancaster

When discussing the more negative aspects of the area and the estate people mentioned anti-social behaviour and difficulties with the design and the layout of the estate. [...] In addition to the benefits of the location, many residents reflected on the role of community in the estate and feeling happy and a sense of belonging alongside neighbours. [...] • The sense of community has also been changed for some residents by the experience of the tragedy and the response of local people in the years since. [...] Creating a 21st Century Estate: the experiences of Lancaster West Estate residents 11 The refurbishment of the estate (including energy saving) We spent a lot of time talking to residents about the proposed refurbishment of the estate and their views on the engagement and process to date. [...] Based on our initial interviews with residents we have concluded that the majority of residents enjoy living on the estate, value the space within their homes and in the wider area, and are supportive of the aims and objectives of the refurbishment.