Robodebt Notices and the Intensification of Distress in the Unemployed

The findings of absence of personal engagement and the research evidence the need for more tailored consideration exacerbates acknowledgement of ‘intersectionality’; mental health issues and engenders and emphasise the benefits of ‘systems a sense of helplessness and injustice thinking’. [...] Distress amplification | Insight report 5 Key Findings and Recommendations 3 The report outlines the sentiment The research explores the impact of responses of individuals taking receipt RoboDebt notices on unemployed of debt notices as part of the OCI, and persons identifying that unemployed their knowledge of the system and persons were likely to evidence more the appeals process. [...] individuals were exacerbated by the lack of adequate support systems and resources to help them navigate the Secondly, the automated nature of the complexities of the process. [...] This allowed us to the burdens of joblessness, and the them more vulnerable to the negative examine the statements of recipients additional stressors caused by the receipt impacts of RoboDebt. [...] In the case of designers could have better understood RoboDebt, understanding the potential the potential harm and tailored the reinforcing feedback loop between debt system to be more equitable and notices and financial vulnerability could considerate of the needs of vulnerable have raised concerns about the system’s individuals.