Chapter Seven - AI Literacy: A Prerequisite for the Future of AI and Automation

In a study from the Georgia Institute of Technology, researchers define general AI literacy as “a set of competencies that enable individuals to evaluate AI technologies critically; communicate and collabo- rate with AI; and use AI as a tool.”3 The push for more explainable, respon- sible, trustworthy, and transparent AI has been part of this shift. [...] Given the emergence and widespread adoption of new forms of AI like generative AI, encompassing technologies like ChatGPT, Bard, and GitHub Copilot, leaders have the opportunity to consider how to define and set AI literacy goals. [...] AI Literacy: A Prerequisite for the Future of AI and Automation in Government 107 A significant part of AI literacy is developing data literacy as a competency. [...] AI Literacy: A Prerequisite for the Future of AI and Automation in Government 109 Leaders can both contribute to and benefit from a shared repository of knowledge and experience. [...] For instance, the National Telecommunications and Information Administration (NTIA) actively seeks feedback from various agencies to inform policies that support the develop- ment of AI audits, assessments, and certifications, thereby promoting trust 110 Chapter Seven in aI systems.7 similarly, the national Institute of standards and Technology (NIST) has established the Trustworthy and Responsibl.