In FY 2023, USAID timely processed 56 informal complaints compared to 60 informal
complaints in FY 2022. The Agency completed the processing of 24 informal complaints within
30 days and completed the processing of the remaining 32 informal complaints between 31 and
90 days with the respective extensions. Thirteen of the fifty-six informal complaints processed
went through alternative dispute resolution (ADR).
Authors
- Pages
- 36
- Published in
- United States of America
