Perceptions on Government Feedback Mechanisms During the COVID-19 Pandemic: Household Survey Findings

1.1 Scope of the survey The survey addressed people’s perceptions regarding providing feedback to the government in different sectors during the COVID-19 pandemic and the consequent lockdown period. [...] Table 4:1 What steps did you take to solve the registration problem? What were the steps you took to solve the problem with Percentage of cases registration? Informing the LG representatives 73 Informing the administration 13 Informing influential local people 13 Others 13 In general, the survey asked all the vaccinated respondents if they knew of any mechanism through which they could provide fee. [...] Out of the total, only one-fourth of the respondents said they were aware of the mechanism, while the rest said otherwise. [...] Figure 5:3 Did you see any problems in the relief distribution process? The majority of the respondents reported inclusion and exclusion errors in the relief distribution process. [...] The remaining 35% of the respondents had negative perceptions of the opportunity to inform grievances.