Financial Hardship Variations If you need help in making an application for Some situations in which you might need financial hardship, or deciding what sort of financial hardship assistance include: request you should make, you can get free, • I need to pause repayments while I sell my confidential assistance from a financial house or car, and can pay off the loan counsellor or a community legal. [...] when I sell; • I think I can start making repayments in a Applying for a Financial Hardship few months, but can’t afford them now; Variation • I can’t afford the repayments, but I can pay It is recommended that you have a safety plan a smaller amount over a longer period; in place, developed with a domestic violence • I need to deal with missed repayments by support worker, before seeking a financ. [...] violence team, you can ask for your matter to If you do not provide the requested be escalated to a priority team and to have a information requested, the lender must decide case manager assigned to you, so you do not within 28 days of their request. [...] make the application in writing, so you have a record of the information you have provided If the lender refuses your application, they and requests you have made. [...] If you have a problem, please contact If you are worried that seeking financial Redfern Legal Centre hardship on a joint account will risk your at www.rlc.org.au/contact or phone safety, you can ask the lender not to notify the 02 9698 7277.
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