Attaining Effective Outcomes

With uncertainty as the operational backdrop for most government agencies, the increased demand for transparency, accountability, and quality services has emphasized the continued need for government executives to measure, monitor, and track performance of its mission programs and activities. [...] This refocus represents a fundamen- tal shift in thinking, acting, and managing within the public sector, away from a focus on pro- cess and on what one needs to do, to a focus on benefits2 and ensuring the desired impact of government programs. [...] Given the priorities of the Biden-Harris administration and the enormous influx of grant dollars to address the health and economic impacts of the pandemic, Dr. [...] Leverage Emerging Technologies to Improve Government Outcomes In Delivering Outcomes, Building Trust, the American Council for Technology and Industry Advisory Council (ACT-IAC) states that federal agencies can leverage emerging technology, such as intelligent automation and other emerging technologies, to deliver better outcomes for the public they serve .8 The IBM Center and the Partnership for. [...] Improving Outcomes in Government through Data and Intelligent Automation, IBM Center for The Business of Government and the Partnership for Public Service, 2021.