U4 Helpdesk Answer - Characteristics of effective reward and sanction schemes in the customs

The to place considerable value on mutual trust and implication is that value-based approaches can contribute to the development of a working in the allocation of rewards and performance atmosphere in which corruption becomes the appraisals undermined the intended outcome of exception rather than the norm. [...] The former recognition schemes should combine symbolic involves a fixed financial reward in exchange for and material elements and that, given their low information, while the latter grants the cost, they can be added an “additional whistleblower the right to file a lawsuit on behalf component” of broader organisational reforms to of the government against the perpetrator and target the vulnerabil. [...] Depending on the severity of the crime disclosed, the quality of evidence provided by the Reporting incentives whistleblowers and the level of their involvement in court hearings on the case, the whistleblowers Some countries, including India, China and are typically eligible for between 10% and 30% of Romania have introduced the idea of asymmetric the recovered funds. [...] This is borne out by the findings from organisational code of conduct, proportionate to a study to assess the impact of disciplinary the severity of the violation and aligned with measures on the organisational effectiveness of administrative and legal provisions (WCO 2003). [...] • the existence of ethical leaders • organisational culture • the strength of internal affairs and human resource units • staff morale and trust in leadership • recognition by employees of the legitimacy and appropriateness of incentives and penalties to which they are subject • consistency, coherence and impartiality in the application of rewards and sanctions Box 2: A word on demand-side reward.