Since the 988 Suicide and Crisis Lifeline—the national mental health emergency hotline—launched in 2022, an area of focus has been 988/911 interoperability : the existence of formal protocols and procedures that allow the transfer of calls from 988 to 911 and vice versa. This report presents case studies from three jurisdictions that have established models of 988/911 interoperability, including lessons learned from planning and implementation.
Authors
Holliday, Stephanie Brooks, McBain, Ryan K., Hawkins, Wendy, Cantor, Jonathan H., Matthews, Samantha
- Division
- RAND Social and Economic Well-Being Justice Policy
- Pages
- 84
- Published in
- United States
- RAND Identifier
- RR-A3112-1
- RAND Type
- report
- Rights
- RAND Corporation
- Series
- Research Reports
- Source
- https://www.rand.org/pubs/research_reports/RRA3112-1.html
