GovTech is a whole-of-government approach that promotes simple, efficient and transparent government with the citizen at the center of reforms. While earlier e-government programs focused on building IT systems for public administration and moving services online that often remained analog in design, GovTech strategies aim to provide citizen-centric services that are digital by design and coordinated across the government, and it prioritizes two-way interaction with citizens by mainstreaming citizen engagement.
Authors
- Citation
- “ World Bank . 2024 . World Bank GovTech Operations in Tunisia: A Digital Transformation Case Study . © Washington, DC: World Bank . http://hdl.handle.net/10986/41397 License: CC BY-NC 3.0 IGO . ”
- Collection(s)
- Other papers
- DOI
- https://doi.org/10.1596/41397
- Identifier externaldocumentum
- 34170735
- Identifier internaldocumentum
- 34170735
- Published in
- United States of America
- Region country
- Tunisia
- Report
- 185058
- Rights
- CC BY-NC 3.0 IGO
- Rights Holder
- World Bank
- Rights URI
- https://creativecommons.org/licenses/by-nc/3.0/igo
- UNIT
- EFI-MNA-GOV-FM & PS (EMNGU)
- URI
- https://hdl.handle.net/10986/41397
- date disclosure
- 2024-04-10
- region administrative
- Middle East and North Africa
- theme
- Public Administration,ICT,ICT Solutions,Private Sector Development,Public Sector Management
