LAC Digital Economy: Country Diagnostics: Jamaica

Jamaica’s progress in digital transformation is paving the way for a foundational change in how the economy and society operate and create value. This report serves as input to guide Jamaica’s digital transformation strategy, in line with the country’s aspirations and its Vision 2030 National Development Plan. The report is based on the World Bank’s Digital Economy Assessment methodology, which analyzes the digital economy across six pillars: digital infrastructure, digital public platforms, digital financial services, digital businesses, digital skills, and trust environment. It examines the current state of Jamaica’s digital ecosystem, including its strengths and weaknesses, and outlines a set of priority actions for the GOJ to accelerate its digital transformation. The report also provides a comprehensive set of recommendations that the GOJ may consider incorporating into its short- and medium-term policy and budget planning cycles to leverage digital technologies across the six pillars outlined above. Although the implementation of some of the recommendations entails new legislation or regulation, many actions can be pursued without legal changes. The report organizes the findings of the six pillars into three main digital economy work streams that have an impact on the overall economy or that can be implemented across different sectors: the digital economy enabling environment, digital public infrastructure and platforms, and digital skills and technology adoption.