Stakeholder Engagement Plan (SEP) - Beryl Emergency Recovery Loan - P507316 (English)

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Table of Contents

• Acronyms 3
• Contents 5
• Section I Introduction 7
• Section II Project Description 12
• Environmental and Social Risks 13
• Section III Stakeholder Identification and Analysis 15
• Section IV Stakeholder Engagement Programme 31
• Instrument Description and Use Contents Dissemination Method Target groups 33
• Instrument Description and Use Contents Dissemination Method Target groups 34
• Monitoring and evaluation 38
• Factors Consideration Mitigation measures 39
• Implementation and monitoring of Stakeholder Engagement Plan SEP. 40
• Implementation Schedule 46
• Section VI Grievance Mechanism 47
• Inception 47
• Implementation 47
• Close 47
• Receive grievance 48
• Sample Notification to the Public on how to submit a grievance 49
• 2. Acknowledge grievance 49
• 3. RegisterLog 50
• 4. Screen 50
• 5. Investigate 50
• 6. Classification of Grievance 50
• Level Definition Responsibility for co-ordinatin 50
• Level 1 50
• Level 2 51
• Level 3 51
• 7. Resolution 51
• Step Process Timeframe 51
• The Grievance Mechanism for the project is summarised below. 52
• Sexual Abuse SA Sexual Exploitation SE Sexual harassment SH Sexual Exploitation and Abuse and Sexual Harassment SEASH service provider Survivor-centered approach 53
• ACTION 1 COMPLAINT INTAKE AND REFERRAL 54
• ACTION 2 INCIDENT REPORTING 54
• ACTION 3 GRIEVANCE VERIFICATION AND INVESTIGATION 55
• WITH THE CONSENT OF THE SURVIVOR 56
• Section VII Monitoring and Reporting 57
• Annex 1 Grievance form 58
• Details of Grievance 58
• Annex 2 Grievance Registration 60
• Annex 3 List of attendees in previous consultations 61
• Annex 4 Consultations during Pre-appraisal mission 62