Most of the changes introduced with regard to the metrics are linked to the evolution and increased sophistication and proliferation of digital technologies (including emerging technologies such as AI), the need to reassess development priorities with the adoption of the SDGs, and shifts in the conceptualization of digital government based on national, regional and global trends. [...] 2022 gross national income (GNI) per capita, USD log scale In the annual reports of the Secretary-General on progress made in the implementation of and follow-up to the outcomes of the World Summit on the Information Society at the regional and international levels,24 reference is always made to the EGDI in the action line C7 subsection on e-government (see box 1.2). [...] Box 1.2 Follow-up and implementation of the action line C7 subsection on e-government in the Geneva Plan of Action of the World Summit on the Information Society and the use of EGDI indicators in Statistical Commission discussions on e-government monitoring The World Summit on the Information Society was organized by the United Nations to strengthen the desire and commitment of Governments to buil. [...] A number of factors shape the development of digital policies, including the alignment of digital strategies and policies with the SDGs and national development objectives, the evolution of digital technologies, digital capacities and capabilities, the availability of public resources, and the cultural diversity, geographical challenges, and development conditions prevailing in each country. [...] The public values and beliefs held by the Government and its stakeholders can shape the digital government landscape based on the levels and modalities of stakeholder engagement in digital services improvement, and the political ideology can determine the extent to which digital services are inclusive and address digital divides to ensure that no one is left behind.
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- United States of America
Table of Contents
- 1.1 Introduction 1
- 1.2 Two decades of digital development through the lens of the United Nations E-Government Survey 2
- 1.2.1 A brief history of the UN E-Government Survey 3
- 1.2.2 E-Government Development Index principles and components 4
- Key methodological principles that have shaped the EGDI and its component indices and subindices 5
- The role of the EGDI in both assessing and propelling digital development 6
- 1.2.3 Evidence of the role of digital government in accelerating implementation of the 2030 Agenda 8
- 1.3 Towards a Digital Government Model Framework 11
- 1.3.1 Principles for sustainable development and digital development 13
- Principles of effective governance for sustainable development 14
- Competence Sound policymaking Collaboration 14
- Integrity Transparency Independent oversight 14
- Leaving no one behind Non-discrimination Participation Subsidiarity Intergenerational equity 14
- Digital service dimensions applying the principles of effective governance to digital transformation 17
- 1.3.2 Stakeholders 19
- Stakeholder people 19
- Stakeholder businesses 20
- Stakeholder public employees 20
- 1.3.3 Business drivers for digital government 22
- Digital leadership 22
- Legal digital identity 23
- Digital participation 23
- Enhancing digital literacy 24
- Data centricity 25
- Building and maintaining a robust digital Infrastructure 25
- 1.3.4 Digital policies strategies and priorities 26
- 1.3.5 Measuring and evaluating digital government 27
- 1.4 The apex of the Digital Government Model Framework achieving Sustainable Development Goals and national development objectives 29
- 1.5 Key recommendations 30
