Disclaimers The terms ‘country’ and ‘economy’ as used in this Report refer, as appropriate, to territories or areas; the designations employed and the presentation of the material do not imply the expression of any opinion whatsoever on the part of the Secretariat of the United Nations concerning the legal status of any country, territory, city or area or of its authorities, or concerning the deli. [...] The EGDI incorporates three key dimensions or components, each represented by its own index; the Online Services Index (OSI) evaluates the scope and quality of online services; the Telecommunications Infrastructure Index (TII) quantifies the development status of the telecommunications infrastructure, and the Human Capital Index (HCI) measures the development of human capital. [...] The publication also introduced and elaborated on the E-Government at the Crossroads concept of e-participation, with a comparative assessment of the ability and willingness of Governments to engage the public online. [...] For the first time, the Survey assessed 40 municipalities, introducing the Local Online Services Index (LOSI), and the Open Government Data Index (OGDI) was piloted as well.j 2020 The theme “Digital Government in the Decade of Action for Sustainable Development” was selected United Nations E-Government Survey 2020: for the 2020 Survey to acknowledge the time remaining for the implementation of the. [...] The results of 2022 analysis was presented in the 2022 edition of the E-Government Survey.2 Base of the positive feedback and recommendations provided by experts and member states the study was repeated in 2024 redesigning the clusters using only data from the Sustainable Development Goals (SDGs) dataset, updated to 2022.
- Pages
- 121
- Published in
- United States of America
Table of Contents
- 1. Introduction 7
- 1.1 Preparatory process for the 2024 E-Government Survey 8
- 2. E-Government Development Index an overview 8
- 3. Online Services Index 10
- EGDI rating classes 10
- EGDI levels 10
- 4. E-Participation Index 12
- 5. Telecommunications Infrastructure Index 13
- 6. Human Capital Index 15
- 7. Member States Questionnaire 17
- 8. Local Online Services Index 17
- 8.1 What has changed in the 2024 LOSI 18
- 8.2 LOSI assessment methodology 18
- 8.3 LOSI Network 19
- 9. Local Government Questionnaire 19
- 10. E-Government Survey process workflow 20
- 10.1 Volunteer training and data collection phase 20
- 10.2 Discrepancy review phase 20
- 10.3 Data quality assurance 21
- 10.4 Data analysis 22
- 11. Challenges in reviewing the online presence of national and local governments 22
- 11.1 Methodology limitations 22
- 11.2 Multiple channels for public services delivery and the rapid evolution of digital technologies 23
- 11.3 Measuring e-participation 24
- 12. EGDI 2024 Datasets 25
- 13. Past editions of the United Nations E-Government Survey 85
- 14. Pilot research projects 91
- 14.1 Open Government Data Index 91
- 14.2 Complex Network Analysis 96
- 14.3 Complex network analysis additional information 102
- 15. Addendum on Artificial Intelligence 115
- 16. List of UN online research volunteers responding countries and cities to MSQ and LGQ 118
