Policy development options for addressing these pressures relate to each of these areas: • increasing the capacity of housing providers and other services • meeting the housing needs of people on social housing registries • providing effective services to people on social housing registries with complex support needs • increasing the capacity of the housing support workforce to meet the needs of v. [...] 428 The role of housing providers in supporting clients with complex needs 6 Policy context: multiple support needs and social housing Provision of housing is a way to meet immediate needs and can be the basis for providing healthcare and other services for people not in contact with services. [...] What potential for policy transfer is offered by other sectors for the design of alternative pathways to safe and sustainable housing for people on social housing waiting lists? The methods used were: • a review of Australian and international literature to identify models of proven and promising programs and policies designed to provide integrated housing and other services for people with comple. [...] The research team de-identified the transcripts and conducted content analysis to identify and describe experiences in the areas of research focus, experiences and views of social housing registries, and meeting the needs of people who apply for social housing. [...] 428 The role of housing providers in supporting clients with complex needs 21 Targeted support for identified priority groups 3.4 Integrating health and housing support People with health and housing needs often face complex challenges in receiving effective support because of the interrelationships and compounding effects of these needs.
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Table of Contents
- Table 1: Case studies of promising service models 13
- List of tables 3
- Acronyms and abbreviations used in this report 4
- Glossary 4
- Executive summary 5
- 1. Policy context: multiple support needs and social housing 9
- 1.1 Policy context 9
- 1.2 Existing research 11
- 1.3 Research questions and methods 12
- 2. Responding to complex support needs: existing practice 14
- 2.1 Social housing registries and prioritising needs 15
- 2.2 Models of effective and promising support 16
- 2.3 Current responses and constraints on support 17
- 2.4 Partnerships and collaborative working 19
- 2.5 Policy development implications 20
- 3. Targeted support for identified priority groups 22
- 3.1 Policy aims for person-centred support 23
- 3.2 Targeted support for older people 23
- 3.3 Support gaps for younger people 24
- 3.4 Integrating health and housing support 26
- 3.5 Policy development implications 27
- 4. Improving housing responses for people with complex needs 29
- 4.1 Social housing registries and the impact of waiting 29
- 4.2 Registries as waiting lists 30
- 4.3 Social housing allocations and policy settings 32
- 4.4 Policy development implications 34
- 5. Policy development options 35
- References 38
- Appendix 1: Interview and focus group topic guide 43
