The gap between the availability of social housing and the demand for it puts pressure on systems for managing and allocating social housing, including in identifying and supporting the most vulnerable. [...] In the context of social housing demand, people with complex support needs have support needs related to both housing and other aspects of life—for example, health or disability. [...] Models of integrated support include: • supportive housing with casework support in private and social housing sectors for people with housing and health needs • programs such as Housing First that are designed for very vulnerable people experiencing homelessness. [...] This places pressure on: • SHPs—because demand is greater than supply, and significant resources are needed to manage the needs of applicants and tenants • support services—because it is more difficult to meet the support needs of people who do not have secure and affordable housing • people who are on registries due to high and growing housing costs in other sectors—because in most cases they wil. [...] Policy development options for addressing these pressures relate to each of these areas: • increasing the capacity of housing providers and other services • meeting the housing needs of people on social housing registries • providing effective services to people on social housing registries with complex support needs • increasing the capacity of the housing support workforce to meet the needs of v.
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Table of Contents
- Table 1: Case studies of promising service models 1
- List of tables 1
- Acronyms and abbreviations used in this report 1
- Glossary 1
- Executive summary 3
- 1. Policy context: multiple support needs and social housing 1
- 1.1 Policy context 1
- 1.2 Existing research 1
- 1.3 Research questions and methods 1
- 2. Responding to complex support needs: existing practice 1
- 2.1 Social housing registries and prioritising needs 1
- 2.2 Models of effective and promising support 1
- 2.3 Current responses and constraints on support 1
- 2.4 Partnerships and collaborative working 1
- 2.5 Policy development implications 1
- 3. Targeted support for identified priority groups 1
- 3.1 Policy aims for person-centred support 1
- 3.2 Targeted support for older people 1
- 3.3 Support gaps for younger people 1
- 3.4 Integrating health and housing support 1
- 3.5 Policy development implications 1
- 4. Improving housing responses for people with complex needs 1
- 4.1 Social housing registries and the impact of waiting 1
- 4.2 Registries as waiting lists 1
- 4.3 Social housing allocations and policy settings 1
- 4.4 Policy development implications 1
- 5. Policy development options 1
- References 1
- Appendix 1: Interview and focus group topic guide 1
