ACCC Communications Market Report 2018–19

Over the coming year, the goal of providing access to next generation broadband for all Australians will be reached with the completion of the NBN build and migration of consumers from Telstra Corporation Limited’s (Telstra) legacy network to the NBN. [...] With the upcoming completion of the NBN, focus is switching from build and migration issues to the services it provides to the community. [...] The transition to a new industry structure requires a change in focus to NBN Co as the key service provider As NBN Co completes its build, attention is now turning to the quality of the access services it provides NBN deployment and activations increased significantly during the year with over 10.5 million premises passed and 5.5 million activations by 30 June 2019.10 As the NBN approaches full di. [...] This is predominantly the result of the use of the fibre-to the-node (FTTN) access technology for a significant part of the NBN footprint and a mode of deployment that did not include assurance up to the network boundary. [...] A faulty joint in the NBN access cable can cause electrical interference in the in-house wiring to travel along the access cable to the faulty joint and be reflected back to the modem, degrading the data rate.