Stakeholder Engagement Plan (SEP) - Financial Sector Strengthening Project (FSSP) - P171627 (English)

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Table of Contents

• FINANCIAL SECTOR STRENGTHENING AND 1
• ACCESS PROJECT P171627Draft Stakeholders 1
• Engagement Plan SEP 1
• National Bank of Ethiopia NBE Commercial Bank of Ethiopia CBE and Development Bank of Ethiopia DBE 1
• August 2024 1
• Acronyms 3
• 1. IntroductionProject Description 4
• 1.1. Country Contexts an Overview 4
• 1.2. Project Description 5
• Objective of FSSP SEP 6
• 2. Stakeholder identification and analysis 6
• 2.1. Methodology 6
• 2.2. Affected parties and other interested parties 7
• 2.3. Disadvantagedvulnerable individuals or groups 7
• 2.4. Summary of stakeholder engagement done during project preparation 8
• 2.4.1. NBE Stakeholders Consultation 8
• 2.4.2. CBE Stakeholders Consultation 9
• 2.4.3. DBE Stakeholders Consultation 9
• 2.5 Summary of project stakeholder needs and methods tools and techniques for 10
• 2.5. Stakeholder engagement plan 11
• 2.6. Reporting back to stakeholders 13
• 3. Resources and Responsibilities for implementing stakeholder 14
• 3.1. Resources 14
• 3.2. Management functions and responsibilities 14
• 4. Grievance Mechanism GM 16
• 4.1. Description of GM 16
• 4.2. The GM Process of the SOBs 17
• 4.2.1. The GM Procedures of the National Bank of Ethiopia 17
• GM Procedures of Development Bank of Ethiopia 19
• 5. Monitoring and Reporting 22
• 5.1. Summary of how SEP implementation will be monitored and reported 22
• 5.2. Reporting back to stakeholder groups 22
• Annexes 24
• Endnotes 27