MC Short Report

Desired Services & Scope of Work Ideally, the ECD would like proposals to include services for both a case intake and management system and a reporting hotline; However, the ECD is amenable to proposals that separate the hotline function from the case intake and management system. [...] • For the Intake & Case Management System: o to be easily configurable at point of initial set up with ECD team as well as in the future to meet changes in policy and workflow; o to include Mercy Corps branding on online intake form; o to be a customizable landing page for online intake that is public facing; o to have a landing page and intake form that is available in the preferred language of t. [...] GDPR), such as retaining for life of contract unless otherwise deleted by client; o to give access to Mercy Corps to download entirety of data entered at the end of the contract or whenever Mercy Corps is required to do so; o to include varied and customizable levels of access/permissions for team members that can be edited by Mercy Corps administrators; o to include status of a report and its inv. [...] RFP COSTS All costs incurred in the preparation and presentation of proposals to the RFP shall be completely absorbed by the responding party to the RFP. [...] Mercy Corps reserves the right to accept or reject any and all proposals, to waive any irregularities in any proposal process, and to make an award of contract in any manner in which Mercy Corps, acting in the sole and exclusive exercise of its discretion, deems to be in Mercy Corps best interest.