Rebekah J. Cross and Belinda Chaora - March 2022

The survey looked to understand the level of inclusion of the formal financial system in Zimbabwe with a deliberate inquiry into the habits of MSMEs as they try to access and use formal and informal financial products. [...] The survey was the first of what will be regular surveys to determine (i) the progress and performance of the Zimbabwe National Financial Inclusion Strategy (NFIS) and (ii) prospects for achievement of Vision 2030. [...] The index assesses the formality of the enterprise and their access to formal financial services, - a prerequisite to be considered ‘included’ according to the RBZ definition of financial inclusion. [...] The aspiration of the National Financial Inclusion Strategy 2016 – 2021 was to increase the level of financial inclusion to 90% within the country. [...] Zimbabwe’s Financial Inclusion Score The index compares the level of financial inclusion across ten provinces which is then averaged as the level of financial inclusion in Zimbabwe.