Impact of the 1.5% - Tax on Electronic Transactions(E-Levy) on Ghanaians and

Specifically, include the National Financial Inclusion and Develop- the study aims to address the following questions: ment Strategy (2017-2023), the Digital Financial Ser- vices Policy, the Cash-Lite Roadmap, and the National • What are the perspectives of Ghanaians on the Payment Systems Strategic Plan (2019-2024). [...] further indicative of mobile money’s relevance in the It is clear that the practices are either to levy the tax economic structure.18 on the fees or the transaction, but the rate for the former tends to be higher than the latter. [...] Section wipe the financial inclusion gains, increase unemploy- 3 discusses the findings of the study by focusing on ment and increase the risk of money laundering and the three key areas, namely citizens’ perspectives on cyber insecurity despite Know Your Customer (KYC) the e-levy, the impact of the e-levy on the use of dig- measures like the identity verification across financial ital financial s. [...] The questions are objective tionnaire was administered to a selected number questions coded to allow respondents to of people to provide opinions about the complete-provide their responses while the research- ness, flow of the questions, and the use of the on- ers can model the responses quantitatively to draw line survey tool. [...] IMPACT OF THE 1.5% “E-LEVY” ON GHANAIANS AND COPING STRATEGIES 3.2 Impact of the E-Levy on the Use of Digital financial services To assess the impact of the e-levy on the use of digital financial services, we first assessed how often people use digital financial services accounts (such as mobile money) in a typical week and then asked further questions on how it has affected the volume of mobile m.