Is the NHS becoming more person-centred?

This overview examines how the NHS in England has performed over the 2010-15 Parliament in relation to indicators that reflect person-centred care. It considers a range of measures including: dignity, respect and compassion; patient involvement in decisions; support for self-management and care planning. Results show that while there are signs of improvement in some areas of person-centred care, in many others there has been no real improvement over the last five years. For example, the percentage of patients who reported that a nurse spoke in front of them as if they were not there has reduced but there has been no change in the 16 percent of patients who say they are not involved in decisions about their discharge from hospital.