Impact of new developments in human–machine interaction on work organisation and working conditions
1 March 2024
The interaction between workers and machines has increased due to the rapid advancement of automation technologies. The new wave of robots can perform tasks with more flexibility, greater sophistication and in a way that protects workers’ physical safety. Drawing on case studies of advanced robotics, this report explores the benefits and risks that come with closer human–machine interaction, the organisational practices needed to deal with emerging issues and the real concerns and challenges. The research findings raise awareness about the key issues that should be taken into consideration in both the design and use of automation technologies, and the issues that warrant greater attention in policymaking.